All orders are subject to availability. If You pay for a product that We cannot supply, We will refund the price of that product the same way as originally paid.

We do our best to display high quality images that portray the colour and finish of products that appear on this website as accurately as possible. However, colours may vary or appear different on Your screen or device versus in person. We cannot guarantee any colour will be completely accurate.

All pricing and payments are in Australian dollars (AUD).

We use Stripe as Our secure payment gateway. Payments are processed by Stripe in accordance with Stripe’s terms of service and privacy policy. You agree to pay Us, through Stripe, all charges at the prices then in effect for any purchase in accordance with the applicable payment terms. We reserve the right to correct, or to instruct Stripe to correct, any errors or mistakes, even if payment has already been requested or received.

When placing an order with Us, You confirm that You are authorised to use your selected card. We cannot be held responsible for any loss suffered because of unauthorised and unlawful access to Our website or any third party services used to provide You with a service. 

We have the right to cancel and refund Your order if you do not fulfil the requirements of our verification checks to assist in online credit card security, at which time we will immediately notify You via email using the details you have provided.

All refunds will be issued the same way as originally paid.

If you contact your bank or credit card company to decline, chargeback or otherwise reverse the charge of any payable fees to Us (“Chargeback”), We may automatically terminate Your account. If You have questions about a payment made to Us, We encourage You to contact Us before filing a Chargeback. We reserve Our right to dispute any Chargeback.

Prices for Our products are subject to change without notice. We reserve the right at any time to modify or discontinue Our services without notice at any time. We shall not be liable to You or to any third-party for any modification, price change, suspension or discontinuance of Our products or services.

View Our full Delivery and Returns Policy.

View Our full Custom Orders Policy.

Our Privacy Policy outlines how We collect, use and share any information You have provided Us when using Our website and services. By using Our services, You confirm that You have read and understood Our Privacy Policy. View Our full Privacy Policy.

This website may contain links to third party websites. When You access third party websites, You do so at Your own risk. We do not control and are not liable for those sites and what those third parties do.

Except as permitted by the copyright law applicable to You, You may not reproduce or communicate any of the content on this website, including files downloadable from this website, without the permission of the copyright owner.

This Agreement is governed by the laws of Australia.

You can review the most current version of Our Terms and Conditions at any time on this page. We reserve the right to amend any information found on Our website, Instagram, Pinterest and policies without prior notice. We reserve the right, at Our sole discretion, to update, change or replace any part of these Terms and Conditions by posting updates and changes to Our website. It is Your responsibility to check Our website periodically for changes. Your continued use of or access to Our website or services following the posting of any changes to these Terms and Conditions constitutes acceptance of those changes.

If you have any questions regarding these Terms and Conditions, you can email hello@violette.au